Server Installation
This section describes the prerequisites you must fulfill and the steps to install the Motadata Service Desk server on your system.
Prerequisites
- python3-pip should be installed
- python3 -m pip impacket should be installed
- apt install msitools
- python3 -m pip install smbprotocol
- python3 -m pip install pyreadline
note
- You can also install the above prerequisites using a script.
- Check whether impacket is available in the Main Server. You can verify the packet from this location “/opt/flotomate/main-server/config/”.
Server Installation
Once the prerequisites are fulfilled, you can install the server via Build Installer or ISO Link:
Ports
Port serves as an interface between different servers. When setting up our product, opening the right ports is vital for proper functioning of ServiceOps solution. Following are the ports for all the services in Motadata ServiceOps:
| Service Name | Port Number |
|---|---|
| HTTP/HTTPS | 80/443 |
| DNS | 53 |
| SSH | 22 |
| SNMP | 161 |
| WMI | 135 & 445, 5000 – 6000 (TCP), 49152 – 65535 |
| ZMQ | 9449 |
| Discovery | 8081 |
| Main-server | 8080 |
| Main-server | 8082 |
| RDP-Client | 7070 |
| RDP-Server | 5900 |
| SMTP | 25/465/587 (could be any one) |
| POP3 | 995/110 (based on default setup) |
| IMAP | 993/143 (based on default setup) |
| ARP | 219 |
| TCP | Random ports once when ready for connection. These are dynamic port range. |
| LDAP | 389 |
| LDAPS | 636 |
| Remote Port Number | 8088/8089 |
| VNC RDP middleware server | 5900 5901 |