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Version: 8.5.X

Hardware Assets

This displays the list of hardware assets along with its details.

Hardware Assets List

Hardware Asset Details Page​

To view the Details page, open the Assets menu > Hardware Assets tab, tap on the required asset whose details you want to view, and the below screen appears. Here, you can also view the checker's approval status along with the normal approval.

Hardware Asset Details Page

The page displays the following details:

  • Asset Properties: Displays the asset details like product, impact, managed by, etc.
  • Other Info: Displays other information like location, department, host name, domain name, etc.
  • Hardware Properties: This displays all the hardware properties of the asset. You can also manage these details manually.
  • Computer Properties: Displays the properties of the computer asset like OS Name, OS Version, etc.
  • Shared Folder: Displays the details of the shared folders in the device.
  • USB Hub: Displays the details of the USB hub.
  • USB Controller: Displays the details of the USB controller in the device.
  • Geolocation Detail: Displays the location details of the device.
  • SNMP Properties: Displays the SNMP details of the asset. You can also add the same manually.
  • Custom Fields: Displays the additional details about the asset.

Locate On Map​

To view the asset on map, tap the "Locate On Map" icon and it will appear as shown below.

Locate on Map

Edit Details​

You can also edit the details using the Edit icon on the top-right corner of the screen.

Edit Hardware Asset Details

Once all the required changes are made, tap Update.

Approvals​

This displays a list of approvals. You can ignore the approval if no longer needed, remind the approver to take an action on it, or delete the approver's approval if not required, re-request the approver for approval if it is referred back due to reasons like missing/incorrect details, need additional info in the approval, etc. You can also add comments if required. If there are multiple comments, you can search and sort them in ascending or descending order.

note
  • The Approvals tab is visible only when there is a pending approval for the Hardware asset.
  • In case of delete approval,
    • If there is a single approver for the process and the approver is deleted, no approval would be required.
    • If there are multiple stages of approval and an approver is removed, the approval of that user will no longer be required and will skip to the next level/approver .
    • If the deleted approver happens to be the final approver, the previous level approver would now be treated as final.
    • Once the user takes the act of approval or rejection, the Delete option for Approval will not be visible.

Once the approver approves or rejects the approval request, it will also be updated here. In case, the approver finds some details missing or needs additional info before approval, the approval request is referred back, and its status will also get updated from Pending to Referred Back as shown below.