Poller Service Installation
Poller Service is a piece of software that discovers the assets in the LAN behind the firewall and sends them to the ServiceOps Application in the Cloud. It is mainly used to discover the assets in On-Premises (For example: In multiple sites scenario) and SaaS-based platforms.
The poller service is installed in the same subnet as all other assets so it can easily discover the agentless assets. It can discover different types of devices like Windows, Linux, SNMP, and VMware.
Currently the Poller service is supported for Windows machine only.
Architecture:
Poller Service for Cloud Deployment
In the Cloud architecture, the Poller service is installed in the same subnet as all other assets. This enables it to discover the assets easily and send them to the ServiceOps application in the Cloud.
Poller Service for On-Premises Deployment
The On-Premises architecture is suitable for scenarios where multiple sites are involved. For example: Main Site and Branch Site as shown above. In this, the Poller service is installed in the branch site where it discovers the assets in the local network, and then sends them to the ServiceOps application in the Main site, via Internet.
To install the poller service, follow the steps mentioned on the Poller Service Installation page.