13.13. Computer Management

Computers are pingable IT Assets that are capable of running our Agent application. Computers communicate with the main server (product) through the Agent and update the main server with Patch info, and fetch instruction for deployment (installation) of Patches, Packages, and Registry.

You have complete control over Computers with respect to the following:

  • What Packages/Registry entries to deploy?

  • How to deploy the Packages (Deployment Policy).

Package Deployment shows you vital info about the Computers with respect to the following:

  • What Packages are associated with a Computer?

  • A Computer is receiving instruction from how many Deployment Request?

  • Connection status of a Computer with the main server.

13.13.1. Computer List View

The UI is different for Computers and Packages. We have already covered the Package aspect of the tool. Now we are going to talk about the Computer aspect.

The Computer aspect is made up of two types of views: the Computer List View and Computer Details View. The Computer List View shows all the Computers that are available in the system.

  1. Log in to your Dashboard.

  2. Go to Deployment from the Launcher.

figure 61
  1. Click on All Computers from the Package menu.

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  1. The Computer List View opens.

figure 63
  • Section A & B (spf-63) are the search features. Section A also segregates computers based on Computer Health Management.

  • Section C is the list area where you view all Computers. You can view the following information about a Computer:

    1. Computer ID is given by the Main Server.

    2. Hostname of the Computer.

    3. The OS platform of the Computer.

    4. The architecture of the Computer.

    5. Service Pack Details.

    6. Domain Details

    7. IP address of the Computer

    8. Version of the Agent application.

  • Section D is where you can control the number of Computers visible on a page. You can set a default number from the Preference section.

13.13.2. Active Status of a Computer

The tool has a marker that tells whether a Computer is active or offline. Wherever you see Agent information in the tool, you can see the associated marker. The marker has two colours: green signifying the Computer is active and communicating, and yellow signifying the Computer is offline.

figure 64.1
figure 64.2

13.13.3. Searching Computers

There are two broad ways to search Computers in the tool’s List View:

  • Using the Search Bar

  • Using Filters

13.13.3.2. Filters

The Computer List View has filters that allow you to view all healthy Computers, Highly Vulnerable Computers, and Vulnerable Computers. These filters are classifications based on the health of a Computer. The health of a Computer is ascertained based on the number of missing Patches. Learn more about Computer Health Management.

13.13.4. Computer’s Details View

The UI is different for Computers and Packages. We have already covered the Package aspect. Now we are going to talk about the Computer aspect.

The Computer aspect is made up of two types of views: the Computer List View and Computer Details View. The Computer Details View is Computer specific which means every Computer in the system has a Details View that shows additional information and provides deployment options.

  • Go to the Computer List View.

  • Click on a Computer from the list area to open its Details View.

figure 66
  • Section-A shows the identity of the Computer. It starts with the Computer ID and then the Computer Name. It also shows additional information about the Computer. You can see the platform, OS details, IP address ,hostname of the Computer, Architecture, Remote Office details, Vendor and Domain Name

  • Section-B gives you two tabs to view all related Patches and Deployment Requests:

    Patches:

    figure 67

    Under this tab, you can view all associated Patches categories into the following:

    1. New Patches: Shows newly discovered Patches that are yet to be deployed by the Computer.

    2. Installed Patches: Shows the Patches that have been installed by the Computer.

    3. Missing Patches: Shows the Patches that are being shown as Installed somewhere in the system but the Computer is yet to deploy them.

    4. Ignored Patches: Shows Patches that have been deemed as ignored for the Computer, Learn more about Ignored Patches.

    In each category, you can use a search bar to search for Patches. The search bar works in the same way as the one on Patch List View.

    You can access the Details View of a Patch by clicking on it.

    Deployment Status:

    figure 68

    In this tab, you can view all Deployment Requests that are giving Patch/Package/Registry Deployment instructions to the Computer. You also view their statuses.

  • Section-C is where you can deploy/uninstall patch and packages.

13.13.5. Computer Health Management

Patch Management ensures that all administered IT Assets are updated with the latest Patch from the Software Vendor; this enhances security and helps in thwarting external and internal cyber-attacks.

Computers fetch and deploy Patches. So it becomes imperative to monitor all Computers to keep yourself aligned with the idea of Patch Management.

System Health Settings flags Computers that are missing critical, essential Patches. This helps you to manage your vulnerability and prevent any attacks.

You can filter computers based on System Health from the Computer List View.

figure 68.1

Learn how configure System Health Settings.