18.2. Accessing Service CatalogΒΆ

Requesters can access the service catalog from the customer portal. A requester clicks on (Browse) Service Catalog to see all available service items.

figure 1

The service items in the catalog are shown based on their group access level.

figure 2

Requesting a service creates a request ticket. Every service-item has its own form and workflow.

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Also Learn about Service Catalog Workflow