1.2.3. GET Get an Incident

{{server-url}}/api/v1/incident/{{Incident-Id}}

You can fetch the details of a request/incident ticket by calling the above endpoint with the ticket ID.

You need the following key-values:

Header

Key	Description
Authorization	Bearer {access token obtained after authorization}

1.2.3.1. Example (Request & Response)

Request

curl --request GET \
 --url 'http://192.168.0.107/api/incident/1'

Response

{
   "requesterEmail": "tim@acme.com",
   "requesterName": "Tim",
   "ccEmailSet": [],
   "subject": "Need a new Mouse",
   "description": "Need a wireless mouse",
   "categoryName": "Service Request",
   "status": "Open",
   "impact": "LOW",
   "priority": "LOW",
   "urgency": "LOW",
   "locationName": null,
   "tags": [
       "mouse"
   ],
   "spam": false,
   "fileAttachments": null,
   "customFieldValueDetails": {}
}