Welcome to Quick StartUp’s documentation¶
Contents:
- 1. Introduction
- 2. Portal Login
- 3. Company Details and Branding Configuration
- 4. Setting Application URL
- 5. Outgoing Email Settings for Notification
- 6. Creating User Accounts
- 7. Incident Management
- 7.1. Help Desk Mailbox Configuration
- 7.2. Manual Incident Creation from Technician Portal
- 7.3. Request Form customization
- 7.4. Manage Requests (Search/View Request Details)
- 7.5. Manual Technician Assignment
- 7.6. Automate Request Workflow & SLA
- 7.7. Request Update
- 7.8. Response Template Configuration
- 7.9. Resolution and Closure
- 8. Asset Management